Product Owner

Lutron Electronics 

2022 - Present

  • Aligned on strategy, created OKRs, designed and built a quoting workflow for our lighting system design software as part of massive overhaul to our enterprise resource planning system.

  • Developed figma proposals for multiple features, then updated those proposals into full design specifications ready for development.

  • Conducted user interviews using figma prototypes to gather feedback on multiple designs, then analyzed that feedback to validate and update our approach.

  • Gathered and synthesized requirements from our customers, the business, software engineering, manufacturing, customer service and sales.

  • Hosted a full-day onsite design workshop with top hospitality business leaders to align on objectives, pain points and vision.

  • Ran a team of 10 developers and 3 designers spread out across the United States and India.

  • Created and maintained a long-term feature backlog that developed into its own company value stream.

  • Updated our teams agile practices to better align with our program increment software development schedule.

Product Support Engineer

Find Help

2021 - 2022

  • Spoke with customers to address their support issues and collect feedback on the website.

  • Advocated for the improvement of the product based on pain points I compiled from customer feedback.

  • Investigated bugs, and develop fixes in Javascript, Python, WebApp2, MySQL to support a 7 million user web-application with a large code base.

  • Developed React and Python apps to aid the success team in completing business tasks.

Full-Stack Software Engineer

National Instruments

2019 - 2020

  • Developed a tool for specifying and pricing an automotive ECU test system

  • Define and implement DevOps processes in Azure to improve development efficiency.

Application Engineer

National Instruments

2018 - 2019

  • Partnered with an account manager to answer technical support questions, aid in the design of test systems, and uncover opportunities with important existing and future customers.

  • Through creating guides and help documentation, I built a deep understanding of how to guide people through complex tasks

Technical Support Engineer

National Instruments

2015 - 2018

  • Technical Support for RF and Mixed Signals, Test and Measurement applications and RF prototyping
    on Software Define Radio

  • Sales enablement in the form of technical consulting, proof-of-concept and system demoing

  • Develop customer facing materials such as demos and demo guides, white-papers, application notes.

  • Coach and develop colleagues professionally and technically

Eng. Design Teaching Assistant

Pennsylvania State University

2011 - 2014

  • Guide engineering students through SolidWorks’ uses.

  • Assist instructor in developing students understanding of design concepts.